Privacy Policy

Effective Date: 15-01-2025

1. Introduction

Zie Pie ("we," "us," or "our") values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we gather, use, share, and secure your data when you visit our website www.ziepie.com and use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Data

When you sign up on our platform or engage with our services, we may collect personal details, including but not limited to:

  • Full name

  • Email address

  • Mailing address

  • Contact number

  • Username

  • Financial details (e.g., bank account information)

b. Non-Personal Data

We may also gather non-identifiable information related to your interaction with our site and services, such as:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device specifics

  • Pages accessed

  • Dates and times of site visits

  • Referring website addresses

3. How We Use Your Information

We utilize the collected data for several purposes, including:

  • Delivering and maintaining our services

  • Enhancing and tailoring the user experience

  • Facilitating transactions

  • Communicating with you, including responding to inquiries and sending updates

  • Fulfilling legal obligations

  • Detecting and preventing fraud or unauthorized activities

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may disclose your data under the following circumstances:

a. Service Providers

To ensure seamless service delivery, we may share information with third-party providers who assist in operating our platform, managing our business, or providing customer support, provided they maintain confidentiality agreements.

b. Legal and Compliance Requirements

We may disclose your information if mandated by law or to comply with legal requests from public authorities (e.g., courts or regulatory bodies).

c. Safeguarding Rights and Security

d. Payment Processing

While we do not collect credit information directly, we enable our payment vendors to collect such information for processing payments from buyers or transferring payments to sellers on the Site. We do not have access to payment information provided to these vendors, and their use of such data is governed by their respective privacy policies.

We may release information to protect the rights, property, or safety of Zie Pie, our users, or others.

5. Cookies and Tracking Tools

When visiting our site, we may use cookies and similar technologies to store certain data on your device. These tools enable features like automatic login, simplify your browsing experience, and allow us to evaluate and optimize user interactions. They also help us provide personalized content or promotional materials.

Cookies which can include HTML files, Flash files, or similar technologies are small text files that store preferences and activity logs. We utilize cookies to analyze site usage, adapt functionality to individual preferences, and support operational efficiency.

These files may record details such as the pages you view, the duration of your visits, how you arrived at our site, the scope of your interactions, and additional browsing patterns.

6. Data Security

We employ robust measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have specific rights regarding your personal information:

  • Access Rights: Request copies of your personal data.

  • Correction Rights: Request updates or corrections to inaccurate or incomplete data.

  • Deletion Rights: Request the removal of your personal data, subject to legal and operational exceptions.

  • Restriction Rights: Request limits on the processing of your data in specific scenarios.

  • Objection Rights: Object to the processing of your data, particularly for marketing purposes.

  • Data Portability Rights: Request the transfer of your data to another entity or directly to you in a structured, machine-readable format.

If you wish to exercise any of these rights, please contact us at security@ziepie.com We will address your request within the time limits stipulated by applicable laws.

8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including meeting legal, accounting, or reporting obligations. Once your data is no longer needed, we securely delete or anonymize it.

9. Third-Party Services and Links

Our platform may feature links to external websites or services. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal data.

10. Children's Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have unintentionally collected data from a child without parental consent, we will delete it promptly.

11. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We recommend reviewing this page occasionally to stay informed about how we protect your data. The "Effective Date" at the top indicates the most recent updates.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us at: security@ziepie.com